Question 1

How quickly can you fix my noisy operation?

Accepted Answer

Most noisy garage door issues can be resolved within a single service visit, typically 1-2 hours. Common causes include worn rollers, loose hardware, or lack of lubrication - all of which our technicians can address on the spot. For more complex issues like spring replacement, we carry parts on our trucks for same-day repair. Call us and we'll have a technician to you within 2 hours.

Question 2

What causes noisy operation in garage doors?

Accepted Answer

Noisy garage doors are typically caused by: worn or damaged rollers (especially nylon rollers that have hardened), loose nuts and bolts that vibrate during operation, lack of lubrication on springs, hinges, and tracks, worn torsion springs nearing the end of their lifespan, or an aging opener motor. Our technicians perform a comprehensive inspection to identify the exact cause and recommend the most cost-effective solution.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes! We offer flexible financing options for commercial garage door installations. We partner with several financing providers to offer 0% APR for 12 months on qualifying purchases, low monthly payment plans up to 60 months, and quick approval process. Contact our commercial team for a customized quote and to discuss financing options that work for your business budget.

Question 4

What is your response time for emergency repairs?

Accepted Answer

We guarantee a 2-hour response time for all emergency calls. Our technicians are strategically located throughout our service area and our trucks are fully stocked with common parts, allowing us to complete most emergency repairs in a single visit.

Question 5

Do you provide warranties on your work?

Accepted Answer

Absolutely! We stand behind our work with a comprehensive 5-year warranty on all installations and a 90-day warranty on repairs. This covers both parts and labor. If you're not satisfied, we'll make it right - that's our complete peace of mind guarantee.

Question 6

What brands of garage doors do you install?

Accepted Answer

We install all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, and more. We can also source custom doors for unique architectural requirements. Our team will help you select the best door for your home's style and your budget.